• September 25-27
  • ICC SYDNEY

FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

Where is the Fitness Show? 

The Fitness Show Sydney takes place on Level 1 of the International Convention Centre in Darling Harbour.

When is the Fitness Show?

The Fitness Show Sydney runs from May 1-3, 2020.

The Fitness Show B2B runs from May 1-2, 2020.

Can you provide me with an invitation letter so I can apply for a visitor visa?

It is strictly against our company policy to provide invitation letters to visitors wishing to attend our shows. For more information on what to do, please visit the Department of Immigration website: http://www.immi.gov.au.

Do I have to pay to meet any of the special guests?

You’ll be able to meet a majority of the special guests at the show at no additional cost to your entry ticket.

Is there a cloakroom at the venue?

There is no cloakroom available at the venue to store your belongings or any of the purchases made at the show. Be sure to bring a big enough bag or backpack to store all your things! 

TICKETING

How do I purchase tickets to the Fitness Show?

Tickets can be purchased either online or at the door. We recommend purchasing online before the show to save both time & money.

I purchased my ticket but haven’t received my email?

If you’ve checked your inbox and junk mail folder and still haven’t received your ticket/s, you can request your tickets be resent by completing this form.

Can you resend my ticket?

To have your ticket resent to you, complete this form using the same details you used to purchase your ticket.

Do kids need a ticket?

Kids 12 and under are free to enter, so bring your family along for a day of fun!

Can I use my ticket on any day?

You sure can! Your ticket is valid on any day and will provide either 1 day, 2 days or 3-day access. 

Am I allowed to visit the Fitness Show more than once?

You’re able to visit the Fitness Show more than once if you have a 2 or 3-day ticket.

Can I exit and reenter the Fitness Show?

You sure can! Please see our security team at the exit door, who will give you a stamp that will allow you to enter and exit.

I purchased a workout ticket for Saturday, can I change it to Sunday?

We’ll be happy to change the day of your session as long as there is the same workout on another day. Simply complete this form and our team will be able to sort this out for you! 

B2B REGISTRATION

How can I register to attend the Fitness Show?

You can register for your ticket to the Fitness Show here. 

Do I qualify for an industry badge?

Visit our Visiting Criteria page to find out if you qualify for an industry pass to the Fitness Show B2B

I’ve registered as an Industry Professional for the Fitness Show B2B, am I still able to enter the level 1 show floor?

You sure can! The B2B registration gives you access to both sides of the show.

What happens when I register?

Once you register you’ll receive a confirmation email and QRcode, which you will need to bring with you on the days you attend the show. The badge will give you free entry to the show on all show days.

Can you resend my QRCode?

To have your ticket resent to you, complete this form [link] using the same details you used to purchase your ticket.

I am a student, am I able to pre-register as a trade visitor?

Students and graduates of fitness-related courses are welcome to pre-register and attend the Fitness Show as an Industry Visitor. Just be sure to bring along proof of your enrolment or qualification – a student card works!

Am I allowed to visit the Fitness Show more than once?

With an Industry pass you’ll be able to enter and exit the show as many times as you like across all the days of the show – just hold on to your industry badge.

I have registered for an industry pass to the Fitness Show B2B, do I need to bring anything with me on the day?

You’ll need to bring some form of Business ID with you to the show. This could be a business card stating your full name and job title, work name badge, course certificate of completion or enrollment document OR an email from your employer or education provider stating your employment or course enrollment.

I have registered to attend the Fitness Show with an Industry pass and would like to bring my partner along too.

If they work within the fitness and health industry, they can also complete the online trade registration form. Otherwise, they will need to purchase a ticket to the show. Tickets can be purchased online or at the door.